Subscriptions are billed monthly or annually depending on your chosen plan. You can cancel anytime without any cancellation fees or penalties.

No, unused subscription credits do not carry over to the next billing period. Credits are refreshed at the start of each new billing cycle, so it's best to use your credits within the current period.

Our subscription refund policy is straightforward: Full refunds are available within 7 days of purchase. Partial refunds may be granted based on unused credits if some credits were used. No refunds will be issued after 7 days or once all credits have been used. For refund requests, please contact us at [email protected].

Yes, you can cancel your subscription at any time. There are no cancellation fees, and you'll continue to have access to your subscription benefits until the end of your current billing period.

To ensure fair usage for all subscribers, we have the following guidelines: Bulk usage via automated tools or scripts is prohibited. Illegal or otherwise prohibited content is not allowed to be processed. We reserve the right to suspend or terminate service for violations of our terms.

For any questions, technical issues, or refund requests, please contact our support team at [email protected]. We're here to help you get the most out of our service.

When you cancel your subscription, your translated files will remain available for download according to our data retention policy. We recommend downloading any important files before your subscription ends.